Privacy policy
last updated22 September 2026
What we store
| Data | Why | Kept |
|---|---|---|
| Email address, plan, credit balance, Polar customer and order ids | Your account, sign-in links and billing | Until account deletion |
| API keys (hashed) and your signing secret | Authenticating requests and signed image URLs | Until you revoke them or delete your account |
| Saved templates and monthly render counts | Rendering your templates; quotas | Until you delete them or your account |
| Rendered images, cached under a hash of your account and document | Serving a repeat request without rendering or charging twice | 24 hours |
| Server logs: IP address, time, URL, user agent | Security and error fixing | 14 days |
The HTML you send is processed in memory; the free playground writes nothing to disk. Legal basis: performing our contract with you, and our legitimate interest in keeping the service secure. No advertising, no analytics, no third-party scripts.
Cookies
One strictly necessary session cookie when you sign in (30 days). Cloudflare may set its short-lived __cf_bm security cookie. No consent banner is needed.
Processors
Hetzner (Germany) hosts the servers. Cloudflare provides DNS, TLS and mail forwarding. Resend (EU region) sends sign-in emails. Polar handles payments as merchant of record; we never see your card. Transfers outside the EU rely on standard contractual clauses.
Your rights
Ask for a copy of your data, a correction or deletion at support@pixrend.com; we answer within 30 days. You may also complain to NAIH (naih.hu) or your local authority.
Operator
pixrend is operated by a private individual in Hungary. Contact: support@pixrend.com